Troll studies: resources on trolling, vandalism, incivility online [updated Sept. 2015]

This is part of my ongoing research in the field of troll studies. Follow the hashtag #trollstudies on Twitter, or click here for a selection of my videos, articles, and interviews about trolling (French and English).

Peer reviewed articles, conference proceedings, and dissertations

Anderson, Ashley A., Dominique Brossard, Dietram A. Scheufele, Michael A. Xenos, & Peter Ladwig (2014) The “Nasty Effect:” Online Incivility and Risk Perceptions of Emerging Technologies. Journal of Computer-Mediated Communication, 19 (3): 373‑387.

Bakioğlu, Burcu S. (2012). Negotiating governance in virtual worlds: grief play, hacktivism, and LeakOps in Second Life®. New Review of Hypermedia and Multimedia, 18(4): 237‑59.

Bellanger, Aurélien (2013) Le trolling politique : Comment une pratique du web 2.0 s’est-elle immiscée dans le débat et l’arène politique ?. Master 1 dissertation, Science Politique, Université de Montpellier, France.

Bernstein, Michael S., Andrés Monroy-Hernandez, & Drew Harry (2011) 4chan and /b/: An Analysis of Anonymity and Ephemerality in a Large Online Community. Proceedings of the Fifth International AAAI Conference on Weblogs and Social Media.

Bishop, Jonathan (2014). Representations of ‘trolls’ in mass media communication: A review of media-texts and moral panics relating to ‘internet trolling’. International Journal of Web Based Communities, 10(1): 7‑24.

Bishop, Jonathan (2013) The art of trolling law enforcement: a review and model for implementing ‘flame trolling’ legislation enacted in Great Britain (1981–2012). International Review of Law, Computers & Technology, 27 (3): 301‑318.

Boyd, Michael S. (2014) (New) participatory framework on YouTube? Commenter interaction in US political speeches. Journal of Pragmatics. Online first.

Buckels, Erin E., Trapnell, Paul D. & Delroy L. Paulhu (2014) Trolls just want to have fun, Personality and Individual Differences. Personality and Individual Differences, Online first.

Burroughs, Benjamin (2013) FCJ-165 Obama Trolling: Memes, Salutes and an Agonistic Politics in the 2012 Presidential Election FibreCulture Journal. “Trolls and The Negative Space of the Internet”, 22.

Cheng, Justin, Danescu-Niculescu-Mizil Christian & Jure Leskovec (2015) Antisocial Behavior in Online Discussion Communities,  Association for the Advancement of Artificial Intelligence (AAAI ICWSM).

Coe, Kevin, Kenski, Kate & Stephen A. Rains (2014) Online and Uncivil? Patterns and Determinants of Incivility in Newspaper Website Comments. Journal of Communication, 64(4): 658–679.

Coleman, E. Gabriella (2012) Phreaks, Hackers, and Trolls: The Politics of Transgression and Spectacle. In Mandiberg, M. (ed.). The Social Media Reader, New York: New York University Press.

Dalton, Eric J. (2013) Impoliteness in Computer Mediated Communication. Master of Arts in Linguistics Thesis, San Diego State University.

De Seta, Gabriele (2013) FCJ-167 Spraying, fishing, looking for trouble: The Chinese Internet and a critical perspective on the concept of trolling. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Donath, Judith S. (1999) Identity and Deception in the Virtual Community. In: Kollock, P. and Smith M. (eds). Communities in Cyberspace, London: Routledge.

Fuller, Glen, Christian McCrea, & Jason Wilson (2013) Troll Theory?, FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Gershon, Ilana (2014) Publish and Be Damned: New Media Publics and Neoliberal Risk. Ethnography, 15(1): 70‑87.

Golumbia, David (2013) Commercial Trolling: Social Media and the Corporate Deformation of Democracy, Virginia Commonwealth University (VCU) – Department of English.

Hardaker, Claire (2013) “Uh. . . . not to be nitpicky…but…the past tense of drag is dragged, not drug.” An overview of trolling strategies. Journal of Language Aggression and Conflict, 1(1): 58–86.

Hardaker, Claire (2010). Trolling in asynchronous computer-mediated communication: From user discussions to academic definitions, Journal of Politeness Research. Language, Behaviour, Culture, 6(2): 215–242.

Herring, Susan, Job-Sluder, Kirk, Scheckler, Rebecca & Sasha Barab (2002) Searching for Safety Online: Managing “Trolling” in a Feminist Forum. The Information Society, 18(5): 371‑384.

Herwig, Jana (2011) The Archive as the Repertoire. Mediated and Embodied Practice on Imageboard In Friesinger, G.,  Grenzfurthner, J., Ballhausen, T. (eds.) Mind and Matter. Comparative Approaches Toward Complexity. Bielefeld: transcript.

Higgin, Tanner (2013) FCJ-159 /b/lack up: What Trolls Can Teach Us About Race. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Holmes, Steve (2013) FCJ-160 Politics is Serious Business: Jacques Rancière, Griefing, and the Re-Partitioning of the (Non)Sensical. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Jane, Emma A. (2014) Beyond Antifandom: Cheerleading, Textual Hate and New Media Ethics. International Journal of Cultural Studies, 17(2): 175‑190.

Jarvenpaa, Sirkka L., & Ann Majchrzak (2010). Research Commentary–Vigilant Interaction in Knowledge Collaboration: Challenges of Online User Participation Under Ambivalence ». Information Systems Research, 21(4): 773‑84.

Karppi, Tero (2013) FCJ-166 ‘Change name to No One. Like people’s status’ Facebook Trolling and Managing Online Personas. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Kirman, Ben, Lineham, Conor & Shaun Lawson (2012). Exploring Mischief and Mayhem in Social Computing or: How We Learned to Stop Worrying and Love the Trolls ». CHI ’12 Extended Abstracts on Human Factors in Computing Systems, New York: 121‑30.

Knuttila, Lee (2011) User Unknown: 4chan, Anonymity and Contingency. First Monday, 16(10).

Krappitz, Stefan (2012) Troll Culture: A Comprehensive Guide, Diplomarbeit, Neue Medien, Merz Akademie, Hochschule für Gestaltung, Kunst und Medien, Stuttgart.

 Lamba, Herman, Malik, Momin M. & Jürgen Pfeffer (2015) A Tempest in a Teacup? Analyzing Firestorms on Twitter, ASONAM Proceedings.

Lampe, Cliff, Zube, Paul, Lee, Jusil, Park, Chul Hyun, & Erik Johnston (2014) Crowdsourcing civility: A natural experiment examining the effects of distributed moderation in online forums. Government Information Quarterly, 31(2): 317‑326.

Leaver, Tama (2013) FCJ-163 Olympic Trolls: Mainstream Memes and Digital Discord?. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Cheng, Justin, Danescu-Niculescu-Mizil, Cristian & Jure Lescovec (2015) Antisocial Behavior in Online Discussion Communities, AAAI ICWSM, 2015.

Lu, Shuang-shuang. (2010) A Tentative Study of the Impoliteness Phenomenon in Computer-mediated Communication. Cross-Cultural Communication, 6(1): 92‑107.

MacKinnon, Rebecca, et Ethan Zuckerman (2012) Don’t Feed the Trolls. Index on Censorship, 41(4): 14‑24.

Manivannan, Vyshali (2013) FCJ-158 Tits or GTFO: The logics of misogyny on 4chan’s Random – /b/. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Marwick, Alice & Nicole B. Ellison (2012) “There Isn”t Wifi in Heaven!’ Negotiating Visibility on Facebook Memorial Pages. Journal of Broadcasting & Electronic Media, 56(3): 378‑400.

McCosker, Anthony (2013) FCJ-161 Productive Provocations: Vitriolic Media, Spaces of Protest and Agonistic Outrage in the 2011 England Riots. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

McCosker, Anthony (2014) Trolling as Provocation: YouTube’s Agonistic Publics. Convergence: The International Journal of Research into New Media Technologies, 20(2): 201‑217.

Miller, Vincent (2012) A Crisis of Presence: On-line Culture and Being in the World. Space and Polity, 16 (3): 265‑285.

Milner, Ryan M. (2013) FCJ-156 Hacking the Social: Internet Memes, Identity Antagonism, and the Logic of Lulz. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Mocanu, Delia, Rossi, Luca, Zhang, Qian, Karsai, Marton, & Walter Quattrociocchi (2014) Collective attention in the age of (mis)information. arXiv, 1403.3344.

Morrissey, Lochlan (2010). Trolling is a art: Towards a schematic classification of intention in internet trolling. Griffith Working Papers in Pragmatics and Intercultural Communications, 3(2): 75-82.

Ortega, F. Javier, Troyano, José A. Cruz, Fermín L., Vallejo, Carlos G. & Fernando Enríquez (2012). Propagation of Trust and Distrust for the Detection of Trolls in a Social Network. Computer Networks, 56(12): 2884‑2895.

Pearce, Katy, & Adnan Hajizada (2014) No Laughing Matter Humor as a Means of Dissent in the Digital Era: The Case of Authoritarian Azerbaijan. Demokratizatsiya, 22(1): 67‑85.

Phillips, Whitney (2011) LOLing at Tragedy: Facebook Trolls, Memorial Pages and Resistance to Grief Online. First Monday, 16 (12).

Phillips, Whitney (2011) Meet the Trolls. Index on Censorship, 40(2): 68‑76.

Phillips, Whitney (2013) The House That Fox Built Anonymous, Spectacle, and Cycles of Amplification. Television & New Media, 14(6): 494‑509.

Phillips, Whitney (2015) This is Why We Can’t Have Nice Things, Cambridge. Mapping the Relationship between Online Trolling and Mainstream Culture, MA: MIT Press.

Reagle, Joseph M. (2015) Reading the Comments: Likers, Haters, and Manipulators at the Bottom of the Web, Cambridge, MA: MIT Press.

Shachaf, Pnina, & Noriko Hara (2010) Beyond Vandalism: Wikipedia Trolls. Journal of Information Science, 36(3) : 357‑370.

Shaw, Frances (2013) FCJ-157 Still ‘Searching for Safety Online’: collective strategies and discursive resistance to trolling and harassment in a feminist network. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Thacker, Scott, & Mark D. Griffiths (2012) An exploratory study of trolling in online video gaming. International Journal of Cyber Behavior, Psychology and Learning, 2(4), 17-33.

Tkacz, Nathaniel (2013) FCJ-154 Trolls, Peers and the Diagram of Collaboration, FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Whelan, Andrew (2013) FCJ-155 EVEN WITH CRUISE CONTROL YOU STILL HAVE TO STEER: defining trolling to get things done. FibreCulture Journal, “Trolls and The Negative Space of the Internet”, 22.

Younus, Arjumand, Qureshi, M. Atif, Saeed, Muhammad, Touheed, Nasir, O’Riordan, Colm & Gabriella Pasi (2014). Election Trolling: Analyzing Sentiment in Tweets During Pakistan Elections 2013. Proceedings of the Companion Publication of the 23rd International Conference on World Wide Web Companion: 411‑412.

Scratch the surface of any vandal and you find a “regular” Wikipedia user

On August 13, 2010, a database of the most reverted English Wikipedia pages has been released by Dmitry Chichkov on the Wiki-research mailing list. “Reverts ratio” (i.e. the ratio of invalidated changes to a certain article / the total number of revisions) is considered as a reliable indicator of vandalism in Wikipedia. (In case you wanted a piece of the action, here is the link to the list of the most reverted pages and here is the python script used to calculate it). A preliminary analysis performed by one of the administrators, Utkarshraj Atmaram, provides us with a good insight as to who vandals are.

Source: Utkarshraj Atmaram, / blog

Of course, the target pages fall in some predictable categories, like sex (16%), excrements (7%), and insults (7%). (more…)