RTS, Switzerland’s national television channel, broadcast a report on data annotation platforms between Europe and Africa. As part of the program “A Bon Entendeur,” I was interviewed by journalist Linda Bourget.
All these tasks outsourced abroad help improve the artificial intelligence we use here. But you may have noticed that some of the answers provided by tools such as ChatGPT and others are very local. To achieve this result, annotators are also recruited in Switzerland. Another face of the precariousness of AI workers.
ChatGPT, Gemini, Claude: generative artificial intelligence is all around us. But the power of this technology relies heavily on humans. Behind these tools are millions of workers who are never talked about. Who are they? What do they do? Why are they invisible? A report from Geneva to Nairobi.